"User has active job applications" error during Agency Freelancer Invite

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User which i'm trying to add in my agency account doesn't have any active job but it still shows that user have an active job.

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Hi Rachna,

Thank you for reaching out to us. Could you please ask the freelancer to contact our support team so we can check from their end?

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could  i ask you  how  afreelancer  join to  agency  ? as  iam  looking  for  an agency  for  interior  designer  but  i didnit  know  how  could  i get  an  invitation from  the  owner ?