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unable to receive email of agency invitation to me

malikumarshahid
Active Member
Malik Umar S Member Since: Jan 2, 2021
1 of 4

I am a freelancer and an agency invited me to their team, I received this notification on Upwork but I am unable to find the email. how much time will it take?

I have checked the spam folder it is not there.

they invited me as a non-exclusive member and I don't have any current project proposal or request.

egaruth
Moderator
Nikola S Moderator Member Since: Jul 2, 2020
2 of 4

Hi Malik,

 

I shared your report with our team and one of our agents will reach out to you directly via a support ticket to assist you further. You can access your ticket on this page.

 

~ Nikola

Untitled
nasir-shiraz
Active Member
Shiraz N Member Since: Apr 19, 2021
3 of 4

Hi Nicola,

I'm facing the similar issue an agency is adding me as an exclusive menber but i'm not recieving any notification on upwork neither on email. Capture.PNG

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
4 of 4

Hi Shiraz,

 

Please close your currently active candidacies and then follow up with the agency owner so that they can send you the invitation.

 

Thank you! 

~ Bojan
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