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Re: 500 error with new account

31e74f91
Active Member
Mihhail A Member Since: Jan 3, 2020
1 of 5
I'm getting a 500 error when trying to log into the account I just created. My email address has been validated. Just going to upwork.com throws Error 500 (A)Trace ID: 54f6ac22ca1ab4d8-RIX It fails both with firefox 71.0 (openSuSE) chromium Version 79.0.3945.88 (openSUSE Build) (64-bit) Clearing cache logs me out but once I log in again, the error reappears.
djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
2 of 5

Hi Mihhail,

 

I'm sorry for the inconvenience this has caused you. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

~ Aleksandar
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a8d7867d
Active Member
Julie T Member Since: Jan 6, 2020
3 of 5

Hello! I am also receiving this same error. Can you point me in the right direction? Thank you!

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
4 of 5

Hi Julie, 


Could you please confirm if this happens when you try to login to your account? 


-Avery
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aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
5 of 5

Hi Julie, 

I'm coming back to let you know that a member of the Customer Support Team has reached out to you to assist you further with your concern. 


-Avery
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