Jun 12, 2019 10:57:26 PM by Bertram D
A$73.56 was debited from my bank account, without my permission. I am no longer a client
Jun 13, 2019 12:11:13 AM by Aleksandar D
Hi Bertram,
Thanks for reaching out to us. I checked and it seems there are no transactions being done on your account. Could you please send me a PM with your username and email address of the account on which the Transaction happened? I'll check that for you and assist you accordingly.
Thank you.
Jun 13, 2019 12:46:29 AM Edited Jun 13, 2019 12:52:56 AM by Aleksandar D
I did attach a screen shot of the payment in my email and I will attach it
again, as well as the payment that I made for the job that was done as well
as a debit and credit done soon after
As I mentioned I closed my account, which I think was **Edited for Community Guidelines**
Jun 13, 2019 05:46:03 AM by Aleksandar D
Hi Bertram,
One of our team members will reach out to you directly via support ticket to assist you further.
Thank you.
Jun 22, 2019 06:42:16 AM by Bertram D
Jun 22, 2019 06:55:54 AM by Aleksandar D
Hi Bertram,
I'm sorry to hear that your issue was not resolved. I followed up with our team and someone will reach out soon and issue a refund.
Thank you.