Jun 16, 2020 01:54:27 AM by Kota T
Hello,
My account is suspended.
I cannot think of any reason why. Support doesn't help either
Thanks
Jun 16, 2020 02:03:53 AM by Goran V
Hi Kota,
I just checked your account and I can see that our team has already reached out to you via ticket with more information. You can access your tickets on this Link. Feel free to follow up directly there with any additional questions/information. Thank you.
Jun 16, 2020 08:00:55 AM by Kota T
Hey Goran,
Thanks for the reply, however, it says "solved" and I am unable to reply and the account is still suspended.
Thanks
Jun 16, 2020 08:25:55 AM by Bojan S
Hi Kota,
Could you please try replying to the last email you received from our team? Once our team has information they asked for, our agent will assist you accordingly.
Thank you!
Jun 16, 2020 07:02:18 PM by Kota T
Jun 16, 2020 08:09:23 PM by Joanne P
Hi Kota,
I checked, and it looks like you have already submitted a follow-up to our team. One of our team members will update your ticket to assist you directly. Thank you!
Jun 17, 2020 06:30:00 AM by Kota T
Jun 17, 2020 07:13:08 AM by Goran V
Hi Kota,
I`m sorry about the delay with this. Our team will update your new ticket with more information as soon as possible and will assist you further. Thank you.
Jun 18, 2020 01:56:03 AM by Kota T
Hello,
Sorry to keep messaging but no ones has gotten back to me about the account suspension yet, is there something else I need to do?
Kind Regards
Jun 18, 2020 03:30:11 AM by Vladimir G
Hi Kota,
I checked and can confirm our team will follow up on your recent messages as soon as they reach your ticket in the queue, most likely within the next 12 hours. Thank you for your patience and understanding.