Aug 14, 2023 09:46:17 AM by Ilce K
Hi Upwork Support.
I am gonna use payoneer card for payment method in my client account.
I added it and it was successful. But when I try to hire a developer, it occurs the error.
"Sorry, something went wrong on our end. Please refresh the page and try again. If this issue keeps happening, contact customer support."
I need the help asap. Thank you.
Aug 14, 2023 10:19:35 AM by Mykola A
It works for freelancer account for sure. Card should be acceptable for client as well.
Aug 14, 2023 11:58:45 AM by Pradeep H
Hi Ilce,
I am sorry to hear about the trouble using your billing method. I can see that you've raised a support ticket regarding your concern and one of our team members is already assisting you. You can access your support tickets here. Please don't hesitate to follow up with them on the same support ticket if you have additional questions regarding your concern. Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.
- Pradeep