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0de0ed01
Community Member

Can I use payoneer card for billing and payment in client account?

Hi Upwork Support.

I am gonna use payoneer card for payment method in my client account.

I added it and it was successful. But when I try to hire a developer, it occurs the error.

 

"Sorry, something went wrong on our end. Please refresh the page and try again. If this issue keeps happening, contact customer support."

 

I need the help asap. Thank you.

2 REPLIES 2
spectralua
Community Member

It works for freelancer account for sure. Card should be acceptable for client as well.

PradeepH
Moderator
Moderator

Hi Ilce,

 

I am sorry to hear about the trouble using your billing method. I can see that you've raised a support ticket regarding your concern and one of our team members is already assisting you. You can access your support tickets here. Please don't hesitate to follow up with them on the same support ticket if you have additional questions regarding your concern. Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.

- Pradeep

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