Sep 24, 2018 06:31:09 PM by Trevor L
I recently cancelled a contract as the developer performed no work after 3 weeks, the amount in Escrow says that it is awaiting confirmation to be refunded, is it possible to keep the funds in Escrow for another developer? I have re-advertised the job today.
Sep 24, 2018 08:17:53 PM by Virginia F
Trevor,
I'm guessing not, because you'll be working under a different contract number with a new freelancer, but I've flagged your post so a moderator should be along soon to help you out.
Sep 24, 2018 09:50:00 PM Edited Sep 24, 2018 09:58:01 PM by Avery O
Hi Trevor,
If the freelancer fails to respond or approve the escrow refund, it will be refunded to your billing method. Escrow refunds will be returned to the billing method you used for the deposit. The credit can take up to five business days to appear. If in case the freelancer disputes the refund, but it ends in your favour, the funds will be credited to yourUpwork balance and can be used to fund other milestones.
In this case, we will not be able to transfer these funds in escrow to your new contract/job.