Nov 18, 2019 10:38:39 AM by Solange B
Hi! My partner added me to his account with Full permissions, yet I can't see any of the freelancers' timesheets
Nov 18, 2019 10:52:17 AM by Joynul A
Please read the article here: https://support.upwork.com/hc/en-us/articles/211062278-Review-Your-Freelancer-s-Work-Diary
You can view the Youtube video by Upwork: https://youtu.be/qAXbzLUcjic
Thanks!
Nov 18, 2019 10:55:00 AM by Solange B
Hi Joynul,
Thank you for your comment, but I have been in Upwork for years, so I know where the timesheets and diaries are, it's just that they are empty. Was trying to contact customer support, but keep getting redirected to the bot or here, so do you know how to contact customer support?
Thanks for you time anyway!
Solange
Nov 18, 2019 11:03:06 AM by Md M
Greetings!
Now all solution comes from community. I hope your problem will be solved soon. If not you will get help from Upwork's Coustomer Support by this post.
Regards
Mehedi Hassan
Nov 18, 2019 11:06:07 AM by Solange B
Hi,
Thank you, but I'm not clear, how is the community going to solve a technical issue? I'm not sharing account details through the Community Forum and they need to know which account gave me access.... I'm confused.... Ok, I'll wait....
Solange
Nov 18, 2019 11:06:55 AM by Joynul A
Please go here: https://support.upwork.com/hc/en-us
Then click the, Get Help then type your questions and scroll down Click the contact support.
have a good day!
Thanks!
Nov 18, 2019 11:08:40 AM by Solange B
Hi Joynul,
I did that, and it keeps redirecting here.
Thanks,
Solange
Nov 18, 2019 11:15:34 AM by Solange B
Hi Joynul,
Yes, I saw that, like 3 times and when I click it, it redirects here.
Thanks,
Solange
Nov 18, 2019 11:58:29 AM by Bojan S
Hi Solange,
I apologize for the inconvenience this caused. We'll have one of our agents reach out to you via a support ticket to assist you with this concern.
Thank you for reaching out to us.