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deano728
Community Member

Database query makes upwork unusable

**Edited for Community Guidelines**

seriously, I don't understand how Upwork's database works.  It's awful.  Search for anything and its very rare that the results are even close to what your are looking for.  Maybe they should hire people to fix the issue but they are unable to find devs because their system is so flawed?

 

Also, when Upwork started, they would call me to see if I needed help and now after 10 minutes of looking there is no way to get service or its so purposely buried that noone can find it.  I would have a better job hiring someone by placing an ad in a newspaper.

2 REPLIES 2
g_vasilevski
Retired Team Member
Retired Team Member

Hi Dean,

 

I'm sorry for the inconvenience this has caused you and thank you for flagging this. I will escalate it to our team to investigate it further.

One of our team members will also reach out to you via ticket as soon as possible and will assist you further.

Regarding reaching out to our Customer Support, you can go to our Help Center and click on the  Get Support button at the bottom right corner. Thank you.

~ Goran
Upwork
seoexpert_lipi
Community Member

Thanks, I am new here.

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