Dec 18, 2022 08:25:51 AM Edited Jan 12, 2024 07:49:31 AM by Pradeep H
Hi Jasmin,
If you need to close your client account only, while keeping your freelancer account, we can process that for you. Here’s how you can reach Upwork Support:
You can also post your request on this thread and we'll be happy to assist you.
Thank you!
Jul 10, 2020 05:56:40 PM by Yuen M
Please close my client account too I cannot find the button on my page. thanks
Jul 10, 2020 06:30:20 PM by Joanne P
Hi Yuen,
Your account has been closed as you have requested.
Nov 18, 2019 02:45:33 PM by Nozizwe D
HelloCan you please delete my client account, I create a client account by mistake
Nov 18, 2019 03:25:42 PM by Bojan S
Hi Nozizwe,
Please be reminded that Upwork does not allow users to have multiple accounts. If you would like to be able to submit a proposal as a Freelancer, you will need to create a Freelancer account and get it approved.
You can be a Client and a Freelancer using the same account, or you can close your Client account once you open the Freelancer part of it. To create a Freelancer account on your existing account, please follow up instructions in this help article.
You will need to fill out your application and submit it for a review, please allow up to 24 hours for the review to be completed.
Thank you.
Feb 13, 2020 02:52:37 AM by Goran V
Hi Alessandro,
Your client profile is now closed, thank you.
Feb 22, 2020 02:54:08 AM by Solgun T
Hi,
Would you please delete the client account in my profile as well? I have no idea how it got there, it has the name of one of my first clients way back when Upwork was Odesk
Thanks in advance 🙂
Solgun Tveit
Feb 22, 2020 03:45:14 AM by Aleksandar D
Hi Solgun,
Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.
Thank you.
Mar 9, 2020 12:28:00 AM by Avery O
Hi Lorna,
I checked your account and it doesn't look like you have a client account. Are you referring to the teams you are associated with.
Mar 30, 2020 07:36:03 PM by Julianne P M
Mar 30, 2020 11:39:24 PM by Avery O
Hi Julianne,
I'll go ahead and close the client context of your account as requested.
Jun 28, 2020 02:39:14 PM by Usman F
Jun 28, 2020 06:36:08 PM by Joanne P
Hi Usman,
We'll go ahead and close your client account from our end, as you have requested. Thanks.
Jun 29, 2020 11:41:00 AM by Usman F
Jun 29, 2020 12:32:40 PM by Bojan S
Hi Usman,
Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue?
Let us know if the issue persists.
Thank you.
Jun 29, 2020 02:23:03 PM by Usman F
Hi Bojan S,
I can log into my account now and only my Client profile is deleted. That's what I wanted.
Thanks for your help sir.
Jun 3, 2021 05:21:38 PM by Iliya G
Hi
I created new client account by mistake called "Remove". Can you remove only this client account please. Thanks
Jun 3, 2021 07:56:18 PM Edited Jun 3, 2021 07:56:34 PM by Joanne P
Hi Iliya,
As requested, your client account has been closed.
Oct 10, 2021 09:26:43 PM by Pradeep H
Hi Muhammad,
Thank you for your message.
Your client account has been closed as requested by you.
Thank you.
Pradeep
Oct 26, 2021 07:50:56 AM by Leo M
Oct 26, 2021 08:49:35 AM by Andrea G
Hi Leo,
Your client account has been closed as per your request.
Apr 22, 2022 08:25:33 AM by Andrea G
Hi Soren,
Someone from our team will reach out to you via support ticket in order to assist you further.
Apr 25, 2018 02:07:06 PM Edited Apr 25, 2018 03:31:47 PM by Ryan C
I'm trying to delete only my client account. It has no members or active contracts.
The problem is that the link for account deletion in the Client settings section is the same for deleting the freelancer account.
A friend of mine who was new to Upwork accidentally created a client account for the first time. Then, he created a freelancer account and tried to delete the client account. What happened next is that all of his accounts were deleted.
The same is happening with me. The only difference is that I'm not able to delete my freelancer account because I have an open contract as freelancer.
Anyway, I'm not trying to delete my freelancer account, but the client account deletion link points to the wrong location.
As client
1. Select my client account in the upper right corner.
2. Go to Settings > My Info
3. Link for account deletion is https://www.upwork.com/UserSettings/profile/close-account
As freelancer
1. Select my freelancer account in the upper right corner.
2. Go to Settings > Contact Info
3. In the account info section, the link for closing account points to https://www.upwork.com/UserSettings/profile/close-account.
So, they're the same!! What's the correct link for deleting only my client account?
Apr 25, 2018 02:15:56 PM Edited Sep 21, 2018 08:35:04 AM by Preston H
Why do you need to delete ONLY your client account?
Just don't use it.
It's like there's a piece of scotch tape stuck on the underside of the back deck at the cabin your grandparents own in Colorado.
Nobody can see the tape unless they crawl under the deck and look for it.
If you don't look at it, it won't affect you.
Apr 25, 2018 02:21:04 PM by Herinson R
This is not a harsh answer, but the reason is simply because I want to close this account.
If there's a link for closing my client account under the settings section, why does it not work?
And if it doesn't work, why does it exist?
Apr 25, 2018 03:46:17 PM by Ryan C
Hello Herinson,
I'm sorry to hear that. I have escalated your concern. One of our representatives will close your Client account shortly. Thank you.
Apr 25, 2018 04:19:33 PM by Herinson R
Hi, Ryan!
Thanks for that!
So, it seems one is not possible to delete only a client account following the steps at Upwork FAQs.
I think this feature should me removed or at least it shoud be some sort of note in the docs regarding to this issue.
Oct 6, 2018 05:53:00 AM by Navin S
Hello Ryan
I am unable to delete client account from my freelancer account. Please remove it from there. I have created it by mistake.
Oct 6, 2018 06:39:25 AM by Joanne P
Hi Navin,
We've deleted your client account from our end. Thanks!
Nov 20, 2018 09:55:36 AM by Kristina R
Hello,
Can you please delete my account as well? It seems you've purposefully altered the UI so there is no way for users to do this themselves.
Nov 20, 2018 11:28:44 AM by Bojan S
Hi Kristina,
We have closed your account from our end. Thank you.
Nov 21, 2018 11:46:31 PM by Pushpendra Singh R
Hi Bojan,
Can you please delete only client accounts from my freelancer account please?
Nov 21, 2018 11:56:08 PM by Goran V
Hi Pushpendra,
I will reach out to you via PM with more details, thank you.
Aug 10, 2020 05:53:05 AM by Abdul Subhan K
Hello sir
I just want to close my client account
I created it by mistake kidnly help me to remove that I just want to use my freelancer profile
Thankyo