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8985d177
Community Member

Freelancer's account is suspended

I have been using a particular freelancer through Upwork for several years and have had no issue. Suddenly he tells me that his account has been suspended. His work has been great and I would like to continue to use him. Can someone help me resolve this ASAP? Thank you.

 

3 REPLIES 3
g_vasilevski
Retired Team Member
Retired Team Member

Hi Ramon,

Unfortunately we can`t share private details for another user with you. Your freelancer can contact us directly and we will assist him further, thank you.

~ Goran
Upwork
resultsassoc
Community Member

You might want to check the Terms of Service concerning the length of time you are obligated to use Upwork to hire and pay a freelancer from the date of first hire.

After 2 years and the freelancer can move the job off of Upwork without penalty.  I would think you both have shared email addresses, etc. so discuss it with the person as one possibility.

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