Dec 4, 2018 11:13:52 PM by Kristy C
I have a freelancer that ended up not being the same person that we interviewed. Unfortunately, it took us two weeks to figure it out. I was able to dispute the charges from last week which client immediately accepted, but now I want to dispute the charges from the first week. I don't see that option in Upwork. Please help.
Thank you in advance!
Dec 4, 2018 11:33:09 PM by Goran V
Hi Kristy,
I`m sorry to hear about the bad experience you had. One of our team members will reach out to you via ticket and assist you further with the dispute. Our team will also investigate further the owner of the account and take proper actions. Thank you.