How to solve the problem after being banned?

[ec08cfcc]

Because we require workers to use professional transnational work software, because there are translation functions and recording functions.
So we were banned from using Upwork.
How should we solve it?
In addition, we still use Upwork for contracts and payments.
Isn't that all right?
Due to the language differences, communication in Upwork is really inconvenient, because there is no translation function, and there is no work sheet to share.

[AleksandarD]

Hi Han,

I followed up with the team handling your case and you can expect an update on your support ticket very soon.

Thank you.

[ec08cfcc]

thank you