Nov 13, 2021 09:46:00 AM by Mohammed Talha M
I created my profile using a shorter version of my name and when I tried to change it, it worked.
However, when I go to verify my account by adding a verification document, it still shows the incorrect name. In the profile page, I now see both the correct and incorrect version of my name.
It appears that the name has been fixed in one place and not the other.
Solved! Go to Solution.
Nov 13, 2021 11:00:47 AM by Luiggi R
Hi Mohammed,
I can see that you successfully updated your name in your account. Feel free to proceed with the verification process and if anything needs to be addressed by the team, they'll reach out to you directly.
Thank you,
Nov 13, 2021 11:00:47 AM by Luiggi R
Hi Mohammed,
I can see that you successfully updated your name in your account. Feel free to proceed with the verification process and if anything needs to be addressed by the team, they'll reach out to you directly.
Thank you,
Nov 16, 2021 12:15:48 PM by Mohammed Talha M
Thanks. I have uploaded the documents and awaiting verification.