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b603a51e
Community Member

I've had money refunded from a freelancer (not escrow) how do I get it?

Sadly a contract didn't have any real work done on it after an initial payment was made. I asked for a refund and he gave it, the money for milestone 2 was also released from escrow.

 

The escrow money has been returned to PayPal but I can't see where the other refunded moneys has gone or how to retreive it into my accounts.

 

Could you please help with this.

2 REPLIES 2
prestonhunter
Community Member

If a freelancer issued refunds to you, then you do not need to do anything.

 

It takes up to five business days for the money to appear back in the financial account you originally used to pay the money.

 

If you don't see the in your banka account or credit card account or PayPal account 8 business days after the time the freelancer issued the refund, then you can come back here and tell us what is going on. But I think you just need to wait a bit more and you'll see the funds show up.

It's not come yet.

 

The refund was made on the 3rd and when I go to my "Transaction History" it shows a balance of $50 but I don't see anyway of withdrawing this balance.

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