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292a27b6
Community Member

INCORRECT BILLING AMOUNT

I am being billed the incorrect amount, you show 829.00 but I do not owe any money to you, the amounts incurred on the platform have been paid, yet your platform is asking for a ayment of 829.00, i DO NOT OWE YOU 829.00. Pleasae correct this so I can add a new card, I do not want this incorrect 829.00 amount o be posted against the new card I add to the platform. My email is **Edited for Community Guidelines**. This is having a negative impact on the current project being worked on by clients on your platform. Plese correct this 829.00 error.

1 REPLY 1
pradeephele
Moderator
Moderator

Hi Darice,

 

I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.

 

- Pradeep

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