Apr 5, 2020 07:33:51 AM by Belisario P
Hi!
All my available payment methods are failing with: Milestone activation failed. Please contact customer support.
Can you please create a ticket and review my issue or let me know where do I have to create it?
Regards
Apr 5, 2020 08:05:11 AM by Aleksandar D
Hi Belisario,
Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.
Thank you.
Apr 6, 2020 02:24:15 AM by Mugure G
Hi,
The client is receiving the following message "Milestone activation failed. Please contact customer support"
Please help.
Regards
Mugure
Apr 6, 2020 02:41:20 AM by Goran V
Hi Mugure,
Please reach out to me via PM (click on my name) and share the contract ID with me. Our team will reach out to your client and assist them further. Thank you.
Apr 6, 2020 04:26:37 AM by Goran V
Thank you for the follow up Mugure,
Our team will reach out to your client as soon as possible and assist them further.
Apr 7, 2020 01:27:16 AM by Mugure G
Apr 7, 2020 02:04:53 AM by Goran V
Hi Mugure,
I can confirm that our team has already reached out to your client via ticket and email to assist them further. Thank you.
Apr 29, 2020 08:53:47 AM by Mugure G
Apr 29, 2020 10:10:25 AM by Bojan S
Hi Mugure,
Your client can create a new milestone from their account. You can share this help article with them for more information. Also, you should be able to propose a new milestone for your contract. Please check this help article for more information on how to do that.
Thank you!
Jun 24, 2020 01:04:20 PM Edited Jun 24, 2020 01:23:25 PM by Bojan S
Hello,
I can't active the next milestone, and yes the first milestone was successfully paid, we cleaned the caches and changed browser as well, but keeps giving me the same error.
We would like to pay our freelancer with the total amount of budget left, so i created a milestone with the leftover, but it gives me this error (screenshot attached).
Could you please tell me if it's because there's not enough balance or it's for another reason. Balance should be enough unless the fee will be charged outside the budget of the project. Help us please. We are desperate!
Thanks in advance for your prompt answer.
Contract ID: 24411112
**Edited for community guidelines**
Jun 24, 2020 01:24:17 PM by Bojan S
Hi there,
I apologize for the inconvenience this caused. We'll have one of our agents reach out to you via a support ticket to assist you with this concern.
Thank you for reaching out to us.
Jun 24, 2020 01:42:16 PM by ConnectingEurope E
Feb 11, 2021 02:50:40 AM by Velayudham T
Even We are facing the same issue.Help us in resolving the same.
"Milestone activation failed. Please contact customer support."
Feb 11, 2021 03:09:24 AM by Goran V
Hi Velayudham,
One of our team members will reach out to you via ticket as soon as possible and assist you further with your contract. Thank you.
Apr 12, 2022 07:24:18 AM by Shubham P
I got no issues in paying for my first milestone, this is specifically coming for my 2nd milestone. Upwork had contacted me and suggested to check with my bank and I did, everything is fine, I had given my bank a visit checked for everything including e-mandate etc. I even did some other international transactions which worked fine.
I mean each and every payment method of mine gives this freaking error, I am really dissatisfied with this.
please check this Re: Milestone activation failed. Please conta... - Upwork Community, this guy was also facing the same issue. please let me know how his issue was fixed
Please help me with this
Apr 13, 2022 12:28:18 AM Edited Apr 13, 2022 12:28:33 AM by Shubham P
My ticket was marked as solved ... can you please open a new ticket ?
Jan 25, 2022 08:32:44 AM by Aadarsh C
Respected Upwork Team,
All my available payment methods are failing with: Milestone activation failed. Please contact customer support.
Can you please create a ticket and review my issue or let me know where do I have to create it?
Thanks
Aadarsh
Jan 25, 2022 08:54:27 AM by Andrea G
Hi Aadarsh,
Someone from our team will reach out to you via support ticket in order to assist you further.
Mar 24, 2022 08:00:15 AM by Siddharth P
The evergreen problem of Milestone activation failing that Upwork just cant fix! I removed and re-added my card and paid $2 in total just to fail the milestone activation again! Please fix this, it's getting on my nerves now. The card works fine for a few days and the error comes back!
Mar 24, 2022 08:53:24 AM by Andrea G
Hi Siddharth,
Someone from our team will reach out to you via support ticket in order to assist you further.
Mar 26, 2022 08:44:10 AM by Siddharth P
The guy that has been assigned to my problem isn't responding, its been 24 hours since I replied to his first message!
Mar 26, 2022 12:13:11 PM by Luiggi R
Hi Siddharth,
I have followed up regarding your concern with the relevant team and they've just responded to you via your support ticket.
Nov 1, 2021 12:15:04 PM by Valeria K
Hi Karim,
Sorry to hear you haven't been able to activate a milestone. Let me have one of our agents reach out to you directly and assist with this.
Dec 25, 2021 03:57:40 PM by Ayo A
Hello I am facing this same issue, how do I solve it? I can't pay my freelancers
Dec 26, 2021 10:40:04 AM by Luiggi R
Hi Ayo,
I'm sorry to hear you're having trouble activating milestones. We'll have one of our agents reach out to you via a support ticket to assist you further.
Thank you,
Jan 22, 2022 07:49:42 PM by Sa T
Hi Goran, I am facing the same problem. The contract ID is 29044831. Could you please help me?
Jan 22, 2022 08:47:48 PM by Pradeep H
Hi Sa,
Thank you for your message. One of our team members will reach out to you via ticket as soon as possible and assist you further.
Thank you.
Pradeep
Feb 13, 2022 11:10:27 PM by Aadarsh C
Respected Upwork Team,
All my available payment methods are failing with: Milestone activation failed. Please contact customer support.
Can you please create a ticket and review my issue or let me know where do I have to create it?
Thanks
Aadarsh
Feb 13, 2022 11:18:20 PM by Aadarsh C
Respected Upwork Team,
Milestone activation failed. Please contact customer support.
Can you please create a ticket and review my issue or let me know where do I have to create it?
Thanks
Aadarsh
Feb 13, 2022 11:50:26 PM by Pradeep H
Hi Aadarsh,
Thank you for your message. I am sorry to hear about the issue with your payment method. I checked and I see that the transaction could not be completed due to an issue with the payment method. If you are using a Paypal to complete the transaction, could you please try with an alternate payment method saved on your Paypal wallet? Feel free to message us if you need further assistance.
Thank you.
Pradeep
Jun 7, 2022 08:05:55 AM by Lemore E
Hi Aleksandar,
I'm having the same problem, can you review my issues ?
Aug 31, 2022 09:59:12 AM by Nikola S
Hi Arifa,