Apr 21, 2023 09:31:01 AM by Rajiv B
Hi
I had a balance of $1,850 in my account which has disappeared. There is no phone number on the site which I can call up. Upwork's chat facility proved rubbish in this regard. What options do I have. Do I have to go to the police for this.
Just wonder if anyone can help who has gone through similar experience.
Rajiv
Apr 21, 2023 09:41:56 AM Edited Apr 21, 2023 09:43:31 AM by Mykola A
How it disappeared? Check history, should be forced refund or so.
No phone here. Via tickets only.
Unsure is police can help you.
Apr 21, 2023 09:44:47 AM by Preston H
Don't try to call Upwork.
Don't try to use chatbot.
Talking to police would be a waste of your time, and theirs. The is not a police matter.
I flagged your post to get help from a Moderator.
Apr 21, 2023 10:13:30 AM by Andrea G
Hi Rajiv,
I checked and can see the funds in your available balance on my end. You can check this on your end in Reports > Transaction history. That said, I also see that you were able to submit a support ticket with our team. Please allow some time for them to review and they will assist you accordingly.