Offer to upworker has disappeared

[d3cb901c]

I sent an offer to hire to 2 proposals (wanting to hire both).

I can SEE the offer went through in both cases, in the Messaging app.

BUT both got a screen saying the offer was no longer available, saying it was withdrawn.  

I DID NOT WITHDRAW ANYTHING.

One person was able to still accept the offer. The other has not been able to. And I cannot find the offer, nor how to resend it. 

Short of creating a new job (what a pain) and inviting them etc etc etc ... what is going on!?

How do I fix this so they can start work?

[PradeepH]

Hi Fiona,

Thank you for your message. I checked the job you are referring to and noticed that both freelancers have accepted offer now. Feel free to message us if you still need any assistance.

Thank you,

Pradeep

[d3cb901c]

No, the upworker could NOT accept the proposal.  I had to create a whole NEW job (cloned 1st one) and hire her again. This was is an unresolved technical issue. 

[ArjayM]

Hi Fiona,

Thank you for your response and confirmation. We converted your post in the community into a support ticket to give it the attention it deserves. Rest assured that one of our agents will be reaching out to you on this ticket once your case is fully reviewed.