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8425a82b
Community Member

My credit card is charged and the same is not reflecting in my upwork account

my credit card is showing payment made however upwork account is not showing the hiring and the contract

 

3 REPLIES 3
AleksandarD
Community Manager
Community Manager

Hi Abby,

 

Thanks for reaching out to us. I checked and it seems that there were two recent transactions and you can check by going to Reports > Transactions. Both of these transactions were funded in the Escrow and you can check the contracts by going to Jobs > All Contracts. Feel free to check out this help article for more information on Fixed-Priced jobs.

 

Thank you.

~ Aleksandar
Upwork

I paid 80$ yesterday for the illustrator which is deducted from my credit
card. However it did not show hired. So i paid 80$ again today to hire the
illustrator.
Can i get the initial 80$ back or keep it in the upwork account which i can
use for next milestone payment

Hi Abby,

 

I checked and only one transaction occurred for the amount of $80 which is an offer that your freelancer still needs to accept. You can check out this help article for more information.

 

Thank you.

~ Aleksandar
Upwork
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