Jul 2, 2018 06:55:01 AM by Tammeral H
I am locked out of verifying my card as I had 3 failed attempts. I am unable to contact support because there is no support number nor is there an option to have support contact you. How can I verify my card without contacting support once I am locked out because it doesnt seem like support wants to be contacted for this issue.
May 11, 2020 12:55:00 AM by Goran V
I`m sorry about the delay with this, Zeeshan,
One of our team members will reach out to you via ticket as soon as possible and assist you further with your billing method. Thank you.
May 11, 2020 08:40:02 AM by Charles M
I'm in the same position. I want to pay and cannot because of (?). I was sent an email and told to insert the two amounts appearing on my CC statement. Theree amounts were posted. I concluded I needed to consolidate two of them, and I can't get in to accomplish this.
May 11, 2020 09:22:30 AM by Bojan S
Hi Charles,
We'll have one of our agents reach out to you via a support ticket to assist you with your verification process.
Thank you for reaching out to us.
May 11, 2020 12:44:28 PM by Bojan S
Thank you for reaching out to us, Jaz.
One of our team members will reach out to you directly via a support ticket to assist you with your concern.
May 12, 2020 07:25:51 AM by Goran V
Hi Lanrood,
You will need to add the amount of the two small charges that have been made to your billing method. Once your billing method is verified, the charges will be refunded as well. If you have any additional questions, let me know. Thank you.
May 12, 2020 08:45:49 AM by Bojan S
Hi Lanrood,
We'll have one of our agents reach out to you via a support ticket to assist you with your verification process.
Thank you for reaching out to us.
May 13, 2020 01:45:51 PM by Bojan S
Thank you for reaching out to us, Henria.
One of our team members will reach out to you directly via a support ticket to assist you with your verification process.
May 14, 2020 03:51:28 AM by Mohammad A
I have added my credit card for the billing method but there is no verify card link. How can I verify my card as there is no link to do so.
May 14, 2020 04:19:56 AM by Goran V
Hi Mohammad,
One of our team members will reach out to you via ticket as soon as possible and assist you further with your billing method. Thank you.
May 14, 2020 06:30:21 AM by Hippo S
i entered wrong ammount 3 times and my cad is on verification. i dont know what to do. they say contact customer support but where is customer support. i cant found any.help me please
May 14, 2020 07:58:25 AM by Goran V
Hi Hippo,
One of our team members will reach out to you via ticket as soon as possible and assist you further with verifying your billing method. Thank you.
May 14, 2020 02:52:02 PM by Bojan S
Hi Almalk,
We'll have one of our agents reach out to you via a support ticket to assist you with your verification process.
Thank you for reaching out to us.
May 14, 2020 03:30:31 PM by Rowena R
Hello,
Can you have one of your agents contact me via email as well . To verify my credit card please .
Thanks in Advance,
Rowena
May 14, 2020 07:50:54 PM by Joanne P
Hi Rowena,
We'll have one of our agents reach out to you via a support ticket to assist you with your verification process.Thank you.
May 15, 2020 03:07:23 AM by Alex Z
Good morning,
I'm new user. Having read the billing section I still haven't understood how it works for the billing system as a customer. Can you please help me ?
Alex
May 15, 2020 01:47:38 PM by Aleksandar D
Hi Rebecca,
Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.
Thank you.
May 16, 2020 10:31:39 PM by Ray S
I'd like to verify my credit card information, but it says I tried too many times.
May 16, 2020 10:41:29 PM by Aleksandar D
Hi Ray,
I shared your concern with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further.
Thank you.
May 17, 2020 04:58:18 AM by Nitish J
I have entered wrong amounts three times my mistakes.
my payment methodis still pending
May 17, 2020 05:05:39 AM by Aleksandar D
Hi Nitish,
Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further with the card verification.
Thank you.
May 18, 2020 02:19:28 AM by Nicole S
May 18, 2020 02:31:16 AM by Goran V
Hi Nicole,
One of our team members will reach out to you via ticket as soon as possible and assist you further with your billing method. Thank you.
May 18, 2020 06:51:16 AM by Zhaohui D
I tried three times with wrong amouts added up tp total $10, now I can't verify it myself. I need a real human being to help me out. Thanks.
Tina
May 18, 2020 07:04:01 AM by Goran V
Hi Zhaohui,
One of our team members will reach out to you via ticket as soon as possible and will assist you further with your billing method. Thank you.
May 19, 2020 01:46:38 AM by Esther E
Please can someone contact me regarding billing issues. I have contacted my issuer who now needs further Upwork evidence.
May 19, 2020 01:59:37 AM by Goran V
Hi Esther,
One of our team members will reach out to you via ticket as soon as possible and assist you further with your billing method. Thank you.
May 19, 2020 11:23:37 AM Edited May 19, 2020 01:03:13 PM by Bojan S
Charges has been made on my visa credit card but due to wrong input i couldn't verify that card as the message was not clear to me that what to input there. Requesting you to resolve this issue. .My email id is **Edited for community guidelines**
May 19, 2020 01:05:44 PM by Bojan S
Hi Piyush,
We'll have one of our agents reach out to you via a support ticket to assist you with your billing method verification process.
Thank you for reaching out to us.
May 19, 2020 08:35:31 PM by King Henry V
Hi,
I have exceeded the maximum attempts to verify my payment method. Can you please help me resolve this?
Many thanks,
King Henry VIII.
May 19, 2020 08:51:22 PM by Scott B
Are you King Henry the V or VIII? I think you have exceeded the maximum attempts at picking names. Once that is sorted, you may have a better shot at the payment method.
May 19, 2020 09:59:07 PM by Aleksandar D
Hi there,
I shared your concern with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further.
Thank you.
May 20, 2020 08:05:21 AM by Chad J