Not sure how upwork survives

[024d929b]

I have had a very hard time being my first time hiring someone from here to do work. To be honest it was a horrible experience. The PHP Dev was kind etc. It is just that i hired you guys to get rid of errors but yet i ended up with more issues then what i started with. Not sure how you guys manage to survive if this is the norm.

[prestonhunter]

I am very sorry to hear that you had a disappointing experience while using Upwork.

As a client, I have hired over 180 freelancers on Upwork.

One of the keys to my success as a client is that I understand that not every hire will work out.

My goal is to accomplish specific goals through Upwork.

My goal is not to maintain a "100% batting average", because that is impossible.

You indicated that Upwork failed to correct errors in your PHP source code.

But fixing errors in PHP source code is not a service that Upwork provides.

Upwork allows clients to find, hire and pay freelancers.

What actually happened is that a freelancer you hired failed to live up to your expectations. It was a specific freelancer (and not Upwork or an Upwork employee) who failed to fix errors in your source code.

As a client, I hired multiple freelancers to fix errors in the PHP source code. I monitored their work closely. The ones who provided great value to me and were successful in small tasks are the ones I gave additional assignments to. The ones who underperformed or did not demonstrate great value are the ones who I quickly fired.

[yofazza]

I'm sorry because you come here after being scammed, but just like freelancers who are adviced to spend time to read about client scams before starting to browse for jobs, I think you should also spend some time reading here in this forum to get  some knowledge about scammy freelancers.

[bobafett999]

Remember you hired them based on whatever criteria.   Your selection process didn't work.  Don't blame upwork.  That would be like blaming a hammer for not driving a screw!