Payment fails despite correct data and sufficient funds

[d89ed52b]

Hi,

for the last hire on Dec 3rd the payment worked perfectly, now for a new contract the payment constantly fails. Called the bank, all is good from their side. The data entered is correct and none missing. I cleared the browser cache, tried different browsers, followed all the tips here:
https://community.upwork.com/t5/Clients/We-can-t-complete-your-request-now-Please-try-again-later/td...
I have no idea what the issue could be - even tried the credit card from my colleague, which also failed.
Thanks for your help!

[g_vasilevski]

Hi Hermann,

I'm sorry for the inconvenience this has caused you. One of our team members will reach out to you via ticket and email as soon as possible and will assist you further. Thank you.