I'm trying to hire a freelancer for one of my jobs, but their profile says, "This freelancer is not available for job invitations." I was instructed to contact support to get the profile approved for hiring. Please advise.
Hi Christian Kyle,
I checked your account and it looks like it is still under review. The profile review process may take at least 24 hours to complete. Once it's completed, you will receive an email and a notification to your Upwork account to update you of the status of your profile approval. Once approved, you can start submitting proposals.
Looks like their account wasn't accepted into our marketplace. Unfortunately, their profile needs to be approved first before they can join your agency as an active member. Thank you.