Jan 17, 2020 05:45:34 AM by Awinash K
Jan 17, 2020 05:45:34 AM by Awinash K
I am Awinash. I have a verified PayPal account, which is linked to my work account. I can see in my Paypal account the billing agreement with upwork escrow. Still when Upwork tried to charge it says on the work page "charge failed".
I am not able to hire my client, what's the problem,
In paypal I can't even see that any attempt was made. How can I get more information about what is wrong? (other payments via PayPal have always been fine)
And **Edited for community guidelines**, I can't contact work in any other way than this forum.
Thanks Awinash
Solved! Go to Solution.
Jul 14, 2020 02:39:46 PM by Bojan S
Hi Erika,
I checked this for you and was not able to replicate the issue you're experiencing. Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue?
Let us know if the issue persists.
Thank you.
Jul 20, 2020 12:13:39 PM by Erika M
Jul 20, 2020 01:53:47 PM by Bojan S
Hi Erika,
We'll have one of our agents reach out to you via a support ticket to assist you with this concern.
Thank you for your patience.
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