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Refund Request

af0c4882
Active Member
Mithil S Member Since: Apr 17, 2021
1 of 2

I want a refund of a fixed-price contract (**Edited for Community Guidelines**), where the freelancer ended the contract without completing it.

 

I do not have any complaints against the freelancer, just want the refund

 

Also, it is extremely difficult to find a simple customer support email id on your website, it's basic stuff, wonder why you guys don't have it!!

 

 

 

egaruth
Moderator
Nikola S Moderator Member Since: Jul 2, 2020
2 of 2

Hi Mithil, 

 

I shared your request with our team and one of our agents will reach out to you directly via a support ticket to assist you further. You can access your ticket on this page.

 

Please know that to reach out to Customer Support you can click the question mark icon that shows at the bottom right corner of this page. You may be asked what type of account you need help you, go ahead and select the best option. If you don't receive the information you're looking for, you can click "Ask something else" for more options, including contacting our support team.

 

~ Nikola

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