May 20, 2020 09:39:25 AM by Ganesh K
Hello,
I am not able to add a billing method
We are unable to authorize your card. Please add another billing method or contact your issuing bank
I appreciate any help.
May 20, 2020 10:56:23 AM by Bojan S
Hi Ganesh,
Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue? Please use this link to see the options available to you and add one of those.
Let us know if the issue persists.
Thank you.
May 21, 2020 06:48:58 AM by Ganesh K
Hi Bojan,
It is still not working, I tried with other cards as well. Same issue.
May 21, 2020 07:00:39 AM by Goran V
Hi Ganesh,
One of our team members will reach out to you via ticket as soon as possible and assist you further with your billing method. Thank you.
May 22, 2020 09:01:55 PM by Ganesh K
Hi Goran,
I am also not able to add connects to my individual profile
Here is the error I get, could you help.
May 22, 2020 10:31:06 PM by Aleksandar D
Hi Ganesh,
I already followed up with the team handling your case and you can expect an update on your open ticket very soon.
Thank you.