Unable to hire freelancers

[3c5395a9]

Hi Team,

I have been experiencing an issue with hiring freelancers since last Friday (03/05/2021). I'd like to rehire a freelancer. When I hit  "Hire **" and then "Yes, deposit $**", an error message showed up. Please see the attached screenshot.

I submitted a ticket on Sunday and kept following up. I'm still waiting for the tech support team to get back to me. In the meantime, do you have any suggestions on how to fix the issue? 

Thanks,

Nelly

[JoanneP]

Hi Nelly,

I'm really sorry for the inconvenience. I can see that you already have an open ticket regarding this issue. One of our agents will update your ticket to assist you further. You can access your ticket here.