Apr 11, 2019 03:41:52 AM by Sylvie B
Hi, I have a problem with my messages. When I click on Messages, my message screen flashes. It stops when I write something in the conversation but I cannot see my message neither the message of others. I need to communicate with this for my job so can someone help me please?
Apr 11, 2019 04:27:34 AM by Goran V
Hi Sylvie,
Please try clearing your cache and cookies or log in with another browser. If you`re still experiencing the same problem after this let me know what type of browsers did you used, thank you.
Apr 11, 2019 05:17:51 AM by Goran V
Hi Sylvie,
Could you also try using Chrome or Firefox and let me know if you`re still having the same issue? Thank you.
Apr 11, 2019 06:02:40 AM Edited Apr 11, 2019 06:41:13 AM by Goran V
with firefox it doesn't work. I take a picture of the screen you can see what it says.![Capture d'écran 2019-04-11 14.58.13.png](cid:8a59bde59e0e21c772f61dae0ee1a9b1039bf04b "Capture d'écran 2019-04-11 14.58.13.png")
Apr 11, 2019 06:42:07 AM by Goran V
Thank you for the confirmation Sylvie,
Our team will investigate this further and reach out to you via ticket as soon as possible to assist you further.
Jun 27, 2019 08:54:54 PM by Avery O
Hi Perry,
Before I proceed, I wanted to check if you have tried basic troubleshooting steps such as clearing your cookies, or using a different browser to see if the issue persists?
Jul 10, 2019 11:02:03 AM by Caitlyn M
I have used a different browser and also clearing cashes and cookies and am still having this issue. I use Chrome and Safari.
Jul 10, 2019 11:53:23 AM by Bojan S
Hi Caitlyn,
Sorry to hear you are having issues with Messages. Could you, please, refer to this help article for troubleshooting tips and let us know if you still experience issues after applying them.
Thank you.
Apr 12, 2020 07:12:23 AM by Ines F
Hi! I have the same problem with my messages also. It will not stop flashing. I opened Upwork in both Safari and Chrome, cleared my cache and it still flashes. Please help. Thanks.
Apr 12, 2020 07:39:47 AM by Aleksandar D
Hi Ines,
Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.
Thank you.
May 20, 2020 10:54:17 PM by Joanne P
Hi Brenton,
I'm sorry for the trouble. Are you also having this issue using Google Chrome? Thank you!
Sep 9, 2023 01:05:29 AM by Shahid R
why my upwork account is blinking all time please give me any solution
Sep 9, 2023 01:04:57 AM by Shahid R
why my upwork account is blinking all time please give me any solution.
Sep 9, 2023 06:37:52 AM by Annie Jane B
Hi Shahid,
Have you tried clearing your browser’s cookies or using a different browser? If the issue still persists, could you please share the following information so that we can forward it to our team to be investigated further?