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c711bedd
Community Member

the freelance didnt do the job and ended the contract

hello, he didnt do the job and ended the contract, im lookin for a new freelancer but how do i get my money back???

rn my money is on "Remaining"???

1 REPLY 1
LuiggiR
Moderator
Moderator

Hi Ameur,

 

I'm sorry to hear about your experience. What you see on "Remaining" is making reference to the portion of the total contract's budget that has not been paid yet. I checked the contract you're referring to and I can confirm that the refund has been already processed. Note that refunds can take up to five business days to appear in your billing method. Feel free to check this help article to learn more and don't hesitate to let us know if you need further assistance.

~ Luiggi
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