My name is Newton Mwenda, I am freelance customer service representative with 2 years of handling medical billing, having worked for healthcare facilities and providers,I have vast experience in
- Performing analytical and data entry task
- Answering patient calls, emails and questions, including finding insurance estimates
- Scheduling patient visits and answer pre-visit questions, including about billing
- Ensuring compliance with professional standards & regulatory requirements
- Discussing cost of service, insurance coverage, and payment options with the patient Schedule any necessary outpatient appointments
- Get prior authorizations for procedures
- Scanning documents into patient charts
I am hoping learn on how to get clients and work for them, at the moment I have no one in the community as my role model, however, I am looking forward to getting one perhaps, they can also be my mentor. Thank you!
