Apr 2, 2020 11:16:01 AM by Dmitrii T
Hello! I use upwork as a freelancer. Yesterday I successfully passed verification, but today my account has been suspended and i received email from Upwork Help that my account was placed a temporary hold on your account because of irregular activity. I replied email and nothing ... I don't understand what is "irregular activity". How long will it take? Pleease, help me to resolve this problem.
Thanks.
Apr 2, 2020 01:28:41 PM by Aleksandar D
Hi Dmitrii,
Thanks for reaching out to us. I followed up with the team handling your case and you can expect an update on your open ticket very soon.
Thank you.
Apr 2, 2020 01:35:21 PM by Dmitrii T
Thanks for the help and quick response. It still remains a mystery to me what "irregular activity" is.
Thanks.
Apr 2, 2020 02:11:41 PM by Aleksandar D
Hi Dmitrii,
Please consider following up on your open ticket and kindly communicate with our team through that ticket if you have any questions, in order to keep all the information in one place so that our team can assist you more effectively.
Thank you.
Nov 18, 2020 08:43:12 AM by Philipp Z
Similar problem, experienced from the other side:
I have a desperate freelancer who says that his account was suspended due to "irregular activity", and he doesn't know what he did wrong. For me he did very nice work so far. I don't want to loose him!
How can I help him?
Nov 18, 2020 09:18:56 AM by Bojan S
Hi Philipp,
While I can't share details about the freelancer's account for privacy reasons, I'll follow up with our team regarding this case and the contract it affects and they'll reach out to you as soon as possible.
Thank you!
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