May 8, 2021 03:00:36 AM by Ankit P
I have a message on top of my page when I log in.
Message: Your account has been suspended. Please contact customer support.
I don't know what is the reason and I don't have any email notification or details for the account suspended. how I fixed that?
May 8, 2021 05:28:35 AM by Nikola S
Hi Ankit,
We will look into this further and will get back to you once we have more information. Thank you.
May 8, 2021 09:43:40 AM by Aurelia D
May 8, 2021 10:47:59 AM by Andrea G
Hi Aurelia,
I checked and it looks like you have a support ticket with our team regarding the status of your account. I can see the latest reply was from our team and they are waiting for a response from you. Please reply directly to your ticket so the team can review and assist you further. You can access your ticket from the notification sent to your email address and also here.
Thanks!
May 8, 2021 04:22:31 PM by Andrea G
Hi Ankit,
One of our agents will reach out to you via support ticket in order to assist you further.
Thanks!
May 8, 2021 04:48:03 AM by Murad M
Hello,
I am trying to login to my account after being away for long time from UpWork. But the below message shown to me.
May 8, 2021 07:40:56 AM by Nikola S
Hi Murad,
We will look into this further and will get back to you once we have more information.
Thank you,
May 8, 2021 04:21:33 PM by Andrea G
Hi Murad,
Someone from our team will reach out to you via support ticket in order to assist you further.
Thanks!
May 8, 2021 03:32:50 AM by Fatemeh M
Hi,
I've just created my account, but my account has been suspended and asked me to contact customer support. I checked my email but nothing was about the reason of suspension, please help me.
May 8, 2021 08:12:32 AM by Muhammad Qasim K
Salam
Same to my new Upwork account. Have your issue is fixed or not?
When i was identified myself on Upwork it shows me this message "Your account has been suspended. Please contact customer support."
May 8, 2021 04:24:45 PM by Andrea G
Hi Hi Fatemeh and Muhammad,
We'll have someone from our team will reach out to you via support ticket in order to assist you further.
Thanks!
May 8, 2021 09:06:45 AM by Nikola S
Hi Fatemeh and Muhammad,
We will look into this further and will get back to you once we have more information.
Thank you for your patience,
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