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Liliana's avatar
Liliana R Community Member

Bank code

Hi guys,

I am so concerned as I just received an email from upwork saying that I should update my current payment method, which is local bank transfer. It says that I should input my bank code, I called my bank (which is the biggest bank here in Colombia, Bancolombia) and they say they do not have any bank code, they only have swift code which is the one I have been using all these years...I am so concerned about this update, I fear not being able to get my money...any advise or any Colombian colleague who is in the same position? Thank you!

Liliana
129 REPLIES 129
Luiggi's avatar
Luiggi R Retiring Moderator

Hi Ugochukwu,

 

A Customer Support Team member has reached out to you through this support ticket to assist you further with your concern.

~ Luiggi
Camilo's avatar
Camilo M Community Member

Hi Liliana, same problem here and also no solution from Bancolombia, they only have the swift code and a 007 code that doesn't work.

Liliana's avatar
Liliana R Community Member

No Bancolombia will not offer any solution, they will not work nor create a bank code only for us, it is clear that they do not have bank number so what are we going to do?
Miguel's avatar
Miguel G Community Member

THE BANK CODE OF BANCOLOMBIA IS 07, BUT UPWORK DOESN'T ALLOW 2 NUMBERS, SO I WROTE, 0007 AND IT WORKED.

Camilo's avatar
Camilo M Community Member

The correct code for BANCOLOMBIA is 1007
Miguel's avatar
Miguel G Community Member

where did you find it? why 1? in the bank's website i says that the code is 07

Camilo's avatar
Camilo M Community Member

The Upwork support gave us the code.
Miguel's avatar
Miguel G Community Member

Thank you veru much
Oscar's avatar
Oscar R Community Member

So,  the Bancolombia code is 1007? right?

Miguel's avatar
Miguel G Community Member

YES SIR!
Angelica's avatar
Angelica A Community Member

Thank you!!!!

Aleksandar's avatar
Aleksandar D Community Manager

Hi Angelica,

 

I had to remove your first comment on this thread as it was against our Community Guidelines. I wanted to make sure you found the information you were looking for though. Please, let us know if you still need assistance with locating your bank code.

 

Thank you.

~ Aleksandar
Upwork
Rasaki's avatar
Rasaki A Community Member

My bank is Union Bank of Nigeria. The Bank code I'm seeing online is XXX and Upwork is saying invalid format.
Goran's avatar
Goran V Retired Team Member

Hi Rasaki,


To learn more about Bank codes, check out this Help Article. If your code is not listed here, I would recommend to reach out to your bank and make sure that you have the correct code. Thank you.

~ Goran
Upwork
Liliana's avatar
Liliana R Community Member

Camilo the system asks for a 4 digit numeric code, which obviously does not fit the 007 code they gave you...also tried and got the same. I have opened a ticket because if this is not sorted I do not know what to do..I do not like Payoneer and not sure of any other payment method for us here in Colombia.

Valery Paola's avatar
Valery Paola C Community Member

I have the exact same issue in my case is also for Colombian bank named Colpatria and they don't have a code besidesd SWIFT and the first 4 letters don't work at all and I've always been paid through my local bank account so I need to fix this ASAP!
andres daniel's avatar
andres daniel d Community Member

The following fields need to be edited or added:
Bank Code
Citizenship Card Number
Bank Account Type

 

Hi, Upwork has asked me to update my bank details, I wrote the following but I still have no response from them.

 

Hello, I called the bank I am affiliated with and requested the bank code, but they tell me that they have none or do not know what I mean, I wonder if they can give me more information about what type of bank code they need.

Aleksandar's avatar
Aleksandar D Community Manager

Hi Andres,

 

We are investigating the issue and will post an update soon.

 

Thank you.

~ Aleksandar
Upwork
Lourdes's avatar
Lourdes D Community Member

I'm having the exact same issue with a bank from Guatemala. I need help.

 

My bank says this is a code that the platform should provide. 

Goran's avatar
Goran V Retired Team Member

Hi Lourdes,

 

Could you please try entering the first 4 digits of your SWIFT code. If you receive any errors on your end please let me know. Thank you.

~ Goran
Upwork
Lourdes's avatar
Lourdes D Community Member

I tried that and got an invalid code error. They are asking for an 8 digit
code.
Rajat's avatar
Rajat D Community Member

Same issue here. I use Siam Commercial Bank here. The SWIFT code for SCB is SICOTHBK.

I used SIC and it says "Invalid Format".

Please help!!!

Goran's avatar
Goran V Retired Team Member

Hi Rajat,

 

Could you please try entering the first 4 digits of your SWIFT code. If you receive any errors on your end please let me know. Thank you.

~ Goran
Upwork
Rajat's avatar
Rajat D Community Member

There are no digits in my bank's Swift code. It is SICOBKTH. I tried to enter SIC but it says 'invalid format'.

Rajat's avatar
Rajat D Community Member

My bank's Swift Code is SICOTHBK. So, when I enter SIC, it says 'invalid format' or something like that. It doesn't work.