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Beneficiary name is mismatched

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Active Member
Marcel Sampaio d Member Since: May 20, 2020
1 of 2

Hi there!

 

My bank payment method has been deactivated since my upwork account name does not match the name in my bank account.

 

In my payment method, I wrote my entire name and in the filed Name on Account, I wrote my company name.

 

In my profile I abbreviated my name, but I started a process to change to my full name.

 

I don't know if the mismatched is because my abbreviated name or the company name. Any chance someone help me activate my info correctly?

 

Thanks!

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
2 of 2

Hi Marcel,

 

I shared your concern with the team. One of our agents will reach out to you via ticket, providing further assistance in verifying your name. Thank you!


-Joanne
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