Jul 15, 2023 06:55:12 AM Edited Jul 15, 2023 12:15:07 PM by Annie Jane B
Yesterday I got my hourly increase from my client, and then the next day, I cannot access my contract or I cannot seem to see my contract nor in my time tracker too, as seen on the image below my current contract was active but when I click it see next image. Also when I go to my profile, it belongs to COMPLETED JOBS see image # 3. PLEASE HELP Thank You very much
**Edited for Community Guidelines**
**Edited for Community Guidelines**
Jul 15, 2023 07:52:45 AM by Assad A
hi! you can check back later! for your info I have seen the client's "jobs in progress", your name and contract is sparkling right there. It appears to be a small glitch and nothing else.
P.S. Have you clicked the link status site , what does it say?
regards
Jul 15, 2023 08:12:31 AM by July Ivan V
Thank Assad, when I clicked the link status site, the image shows...
Jul 15, 2023 08:37:03 AM by Assad A
then either wait by yourself or wait for some Upwork guy to reply
Jul 15, 2023 08:38:08 AM by July Ivan V
Thank you Assad hoping this will be fixed soon as I cannot work on my time tracker too as I cannot see any contracts to start with.
Jul 15, 2023 12:14:36 PM by Annie Jane B
Hi July,
We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.
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