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july_ivan67
Community Member

CONTRACT WAS COMPLETED

Yesterday I got my hourly increase from my client, and then the next day, I cannot access my contract or I cannot seem to see my contract nor in my time tracker too,  as seen on the image below my current contract was active but when I click it see next image. Also when I go to my profile, it belongs to COMPLETED JOBS see image # 3. PLEASE HELP Thank You very much

**Edited for Community Guidelines**

july_ivan67_1-1689429214164.png

**Edited for Community Guidelines**

 

 

 

8 REPLIES 8
51fda830
Community Member

hi! you can check back later! for your info I have seen the client's "jobs in progress", your name and contract is sparkling right there. It appears to be a small glitch and nothing else.

P.S. Have you clicked the link status site , what does it say?
regards

 

july_ivan67
Community Member

Thank Assad, when I clicked the link status site, the image shows...

july_ivan67_0-1689433927161.png

 

then either wait by yourself or wait for some Upwork guy to reply

 

 

july_ivan67
Community Member

Thank you Assad hoping this will be fixed soon as I cannot work on my time tracker too as I cannot see any contracts to start with.

 

759e32fa
Moderator
Moderator

Hi July,

 

We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.


~ AJ
Upwork
july_ivan67
Community Member

It's all back to normal now 🙂 Thank you so much

Congrats Buddy!!

 

july_ivan67
Community Member

Thanks brother 

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