Dec 4, 2019 08:28:42 AM by Vivian R
I've now tried uploading 2 different images and just keep getting this error message...
Can't upload image.
Sorry, something went wrong. We were unable to upload your image, or contact customer support for more information.
Dec 4, 2019 09:01:48 AM by Bojan S
Hi Vivian,
Can you please check if the image you're trying to upload is in .jpg, .jpeg, .gif, .png format and at least 250px by 250px? Also, make sure that it's a clear photo of yourself, not a long shot and your face is clearly visible. If it meets those requirements and you still can't upload it then please try clearing your cache and cookies and using a different browser to check if the problem persists.
Thank you!
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