Jan 18, 2018 10:47:56 AM by Tilde S
I signed up for Upwork while I was travelling but didn't finish my profile. My country is set to Serbia but I now live in the US. Every time I try to access the account settings page to edit location it just redirects me to the "create profile" page. How am I meant to change my country before submitting my profile for review?
Solved! Go to Solution.
Jan 31, 2022 12:06:07 PM by Andrea G
Hi all,
This thread has been closed from further replies due to its size and because the information shared here is now outdated. We appreciate your participation in the Community.
Thank you!
Aug 29, 2018 01:23:08 PM by Goran V
Hi Kiran,
I`ve just updated your country to US, feel free to fill in the rest of the address. Thank you.
Sep 3, 2018 11:09:12 AM by Petra R
@Goran V wrote:I`ve just updated your country to US, feel free to fill in the rest of the address. Thank y?ou.
Why in the world would you do that? She is no more in the US of A than I am. Or you are.
Nov 14, 2018 09:11:29 AM by Mehnart V
How to change your country if your account is still now verified?
Nov 14, 2018 10:17:58 AM by Bojan S
Hi Mehnart,
Please advise as to which country your account should reflect as your location and we'll update it from our end, thanks!
Apr 14, 2018 11:01:58 AM by Oscar A
Why is so hard to change the country ... well could you please help me to change my country by mistake i selected United States.
Apr 14, 2018 11:16:11 AM by Goran V
Hi Oscar,
Please let me know what country would you like us to update it to. Thank you!
May 6, 2018 12:17:45 PM by Amalya H
Hi!
Could you please help me to change my country from Belgium to Spain? The "Country" field is not active to change. Because of this I cannot complete my profile information and go on.
Thank you in advance.
Regards,
Amalya
May 6, 2018 01:01:00 PM by Bojan S
Hi Amalya,
Your country has been updated from Belgium to Spain. Feel free to add the rest of the information on your profile. Thank you!
May 30, 2018 11:04:53 PM by Prerna S
May 30, 2018 11:25:20 PM by Goran V
Hi Prerna,
Your country has been updated to India. Thank you!
Jun 6, 2018 07:07:54 AM by Baris S
Hi I am reviewing my Upwork profile however my country is set to Turkey but now I live in Germany Berlin but can't change it. What should I do.
Jun 6, 2018 07:11:00 AM by Nina K
Hi Baris,
I've gone ahead and changed your country to Germany, so you should be good to go in this regard.
Jun 19, 2018 05:23:21 AM by Artem K
I was registered from Austria, currently I am in Armenia. The platform is not offering me possibility to change my country.
Jun 19, 2018 05:32:25 AM by Goran V
Hi Artem,
Our team just updated your country to Armenia, feel free to update the rest of of your address. Thank you!
Jun 25, 2018 07:17:15 AM by lina v
hello
i sign up long time ago from another country (colombia) but now i'm living in the UK and i'm not able to change the information in the 'profile creating' step. could you help me?
thank you!
Jun 25, 2018 07:45:39 AM by Valeria K
Hi Lina,
I've updated your country setting on your account. Please, go ahead and complete the rest of your profile with information about yourself.
Thank you.
Jul 13, 2018 12:14:49 PM by krypto-research k
Hello I have the same issue with My country & Also i would like to change my name.
kindly assit for the same.
Jul 13, 2018 12:38:59 PM by Valeria K
Hi Saurabh,
Could you please confirm which country would you like to change your profile location to? We can assist you with that but you'll need to update your profile name right after you submit it.
Jul 14, 2018 11:18:02 PM by tim d
I am new to upwork freelancing but have been recruiting on it using the same account for many years. I just created a freelancer profile but SMS verification not working. Can you please help? I can provide my DL ID scans if that helps.
Jul 15, 2018 12:04:21 AM by Jo-An B
Hi Tim,
One of our team member will reach out to you via ticket. Please respond directly to that ticket and post any questions you have. Thanks.
Jul 20, 2018 10:28:51 PM by Kelly T
I am from the USA and my profile was created with this information. I now live in Thailand. I have a Thai phone number. When setting up my profile I am unable to change the country code option for the phone number. How can I do this to verify my phone number?
Jul 20, 2018 10:53:55 PM by Petra R
@Kelly T wrote:I am from the USA and my profile was created with this information. I now live in Thailand. I have a Thai phone number. When setting up my profile I am unable to change the country code option for the phone number. How can I do this to verify my phone number?
You can not claim to be **IN** the USA when you are in Thailand. You need to get Upwork to change your location to accurately reflect the country you actually reside in, which is Thailand.
Aug 13, 2018 07:34:44 PM by Frank W
I'm having the same issue. I'm trying to sign up. I am a US Citizen living in Taiwan and the account setup keeps forcing United States. Although I have an address there, I can't verify phone because I have only skype phone and Taiwan phone #.
Could you please change my country setting to Taiwan?
Thank you!
Aug 13, 2018 08:21:53 PM by Avery O
Hi Frank,
Looks like the country has already been updated to Taiwan. Please let us know if there is anything else we can help you with.
Sep 13, 2018 05:34:20 PM by Augusto G
Hello, I'd like to change my country to Mexico please. Thanks!
Sep 13, 2018 08:13:45 PM by Avery O
Hi Augusto,
The team will follow up with you with more information about your account through an email.
Nov 8, 2018 03:37:31 PM by Kristi M
I live in Australia, but when I enter the information for my profile, it will only let me choose a US address.
Nov 8, 2018 07:22:33 PM by Avery O
Hi Kristi,
I've updated your country from US to Australia. Please update your address by going to your Contact Info page (Settings > Contact Info). Let us know if you come across any issues.
Nov 29, 2018 07:50:47 PM by Ivan A
Hi, could you please help me with the same problem, i have accidentally set United States for my country, and need to change it to Russia ?
Dec 2, 2018 10:57:42 AM by Jeremy T
Hi Nina,
i'm having the same problem, i started my account during my travel to Egypt and can't change it to the US where i live now
Dec 2, 2018 11:31:28 AM by Avery O
Hi Jeremy,
The team will follow up with more information about your account.
Dec 6, 2018 06:54:21 AM by Marosi L
Can anyone help me change the country to romania? it's stuck on US
thanks!
Dec 6, 2018 06:58:30 AM by Goran V
Hi Marosi,
I`ve updated your country to Romania, if further help is needed let me know. Thank you.
Dec 24, 2018 10:26:02 AM by Ormond T
Hey..i also cannot change my country..Set it to US by mistake while its india.
Dec 24, 2018 10:51:54 AM by Bojan S
Hi Ormond,
Your country has been updated from the United States to India. Feel free to add the rest of the information on your profile. Thank you!