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Re: Location locked when making new profile

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Active Member
Noah R Member Since: Oct 5, 2019
1801 of 2,828

on my profile, the Country is locked to the USVI and I can't change it. I do not nor have I ever been to the USVIs

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
1802 of 2,828

Hi Noah,

 

Thanks for reaching out to us. Please let us know the name of the country that you would like us to update your profile with.

 

Thank you.

~ Aleksandar
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Active Member
Noah R Member Since: Oct 5, 2019
1803 of 2,828

USA

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
1804 of 2,828

Hi Noah,

 

Your country has been updated to the USA. Thank you!


-Joanne
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Active Member
Carmen J Member Since: Oct 5, 2019
1805 of 2,828

I am in the United States and I am trying to fill out my contact information and address. The country is showing "Panama" and it won't allow me to change it or input my address as a result. How can I change the country to USA?

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Ace Contributor
Justin R Member Since: Apr 3, 2019
1806 of 2,828

Hey Carmen,

 

Are you originally from Panama/was the account created while you where in Panama? 
If that's the case it may have locked in that location for you, 

I would just reach out to the support staff, via chat, and they'll definitely fix it for you Smiley Happy

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
1807 of 2,828

Hi Carmen,

 

Thanks for reaching out to us. Your country has been updated as requested. Let us know if you need further assistance.

 

Thank you.

~ Aleksandar
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Active Member
Carmen J Member Since: Oct 5, 2019
1808 of 2,828
Thanks so much!!
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Active Member
Voltaire D Member Since: Oct 7, 2019
1809 of 2,828

Hi, just setting up my profile but I input my permanent UK address instead of my current location which is India as will be here for a few months organising my wedding. I have an Indian number for security purposes so please can someone help? thanks

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
1810 of 2,828

Hi Voltaire,


Your country is now updated, once you`re ready feel free to add the rest of your address as well. Thank you.


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