Jan 18, 2018 10:47:56 AM by Tilde S
I signed up for Upwork while I was travelling but didn't finish my profile. My country is set to Serbia but I now live in the US. Every time I try to access the account settings page to edit location it just redirects me to the "create profile" page. How am I meant to change my country before submitting my profile for review?
Solved! Go to Solution.
Jan 31, 2022 12:06:07 PM by Andrea G
Hi all,
This thread has been closed from further replies due to its size and because the information shared here is now outdated. We appreciate your participation in the Community.
Thank you!
Jan 16, 2020 05:59:31 AM by Youssef M
Hi i cannot change my country to Tunisia to finish my profile submission.
Thank you!
Jan 16, 2020 07:48:10 AM by Farrah S
Hi there. I am in the process of setting up a freelancer profile on your site, but am running into some complications related to location. I am an American citizen currently residing in Spain. I maintain an address and a bank account in the States, which is where I would prefer to source my employment and to be paid. However, my phone number and primary residence are based in Spain. What would you recommend for setting up my profile? Thanks so much for your help. -Farrah
Jan 16, 2020 08:10:53 AM by Petra R
Farrah S wrote:. I am an American citizen currently residing in Spain. I maintain an address and a bank account in the States, which is where I would prefer to source my employment and to be paid. However, my phone number and primary residence are based in Spain.
You live in Spain, so you need to set your profile location to Spain.
It is not a "citizenship" location, it is meant to accurately reflect where you actually are.
Which is Spain.
Jan 16, 2020 08:24:09 AM by Farrah S
Sounds good. But it looks like I can't change the country location on my profile. Any idea how to get that changed?
Jan 16, 2020 09:11:03 AM by Bojan S
Hi Farrah,
Your country has been updated to Spain. Feel free to add the rest of the information on your profile.
Thank you!
Jan 16, 2020 04:51:21 PM Edited Jan 16, 2020 04:52:50 PM by Bastien S
I am unable to change the country of residence to France from United States in my profile creation
Also I created my profile as a client where I wanted to create it as a Freelancer can you help me with that please. Thanks!
Jan 17, 2020 08:13:57 AM by David S
Hey there,
When I registered for Upwork, I was in Canada. I'm now setting up my profile in the UK, and I can't seem to change the country. Are you able to help?
Thanks very much!
Jan 17, 2020 09:03:22 AM by Bojan S
Hi David,
Your country has been updated to the UK. Feel free to add the rest of the information on your profile.
Thank you!
Jan 17, 2020 06:55:08 PM by Edward O
I have the same problem, I can't update my address and phone number ot Peru
Jan 17, 2020 10:43:52 PM by Aleksandar D
Hi Edward,
I updated your country to Peru as requested. Let us know if you need further assistance.
Thank you.
Jan 17, 2020 07:20:18 PM by Augusto O
Hi there, I'm trying to create my UpWork account, but I live in Peru, and my country is locked to the United States. I seem unable to create an account. Am I unable to work for UpWork without being from the US?
Jan 17, 2020 11:17:13 PM by Aleksandar D
Hi Augusto,
I'm sorry for the inconvenience this has caused you. I updated your country to Peru. Let us know if you need further assistance.
Thank you.
Jan 19, 2020 09:26:54 AM by Mariela C
Hello! I set up my profile with my past location in Argentina.I am actually living in the US and I can´t change the location to my actual adress in the US. How can I change it? Thanks.
Jan 19, 2020 02:45:05 PM by Joanne P
Hi Mariela,
Your country has been updated to the US. You may now continue the rest of your profile. Thank you!
Jan 19, 2020 01:58:20 PM by Stoyan I
Hi there, I'm trying to create my UpWork account, but I live in Bulgaria, and my country is locked to the United States. I seem unable to create an account.
Jan 19, 2020 03:51:16 PM by Joanne P
Hi Stoyan,
Your country has been updated to Bulgaria. You may now continue the rest of your profile. Thank you!
Jan 19, 2020 02:24:32 PM by Caterina F
Hi! I recently moved from the UK to Italy, but I can't change the country in my account settings! The bar for changing country is greyed out. Can anybody help me?
Jan 20, 2020 04:01:21 AM by Ashley J
Hi,
I also cant change my country from US to the Netherlands. Can you please assist.
Jan 24, 2020 06:49:19 AM by Caterina F
Hi, I also can't change country from the UK to Italy. Can you please help?
Jan 20, 2020 04:31:06 AM by Christina K
I have the same problem during registration. I can`t change country from USA to Ukraine.
Looking for your help
Jan 20, 2020 04:42:02 AM by Goran V
Hi Christina,
Your country is set to Ukraine, feel free to update the rest of your address once you`re ready. Thank you.
Jan 20, 2020 05:11:21 AM by Vimal O
I had created the account when living in the US, now I'm in India and unable to change the country. Please help, thanks!
Jan 20, 2020 09:47:43 AM by Rahul S
Hi Goran,
I accidentally chose US as my country instead of India and I can't proceed with my profile completion. Please help.
Jan 20, 2020 10:13:11 AM by Bojan S
Hi Rahul,
Your Country was updated as per your request.
Thank you!
Jan 21, 2020 10:21:18 AM by Lydia H
Hi, I started creating an Upwork profile when I lived in Australia. I want to finish creating my profile but I now live in U.K and system won't let me change it. Can somebody help?
Jan 21, 2020 12:27:38 PM by Bojan S
Hi Lydia,
Your Country was updated to the United Kingdom as per your request.
Thank you!
Jan 21, 2020 02:27:31 PM by Gareth R
I would like my country to be United Kingdom but United States is greyed out so with no ability to change it? Can you help?
Jan 21, 2020 02:44:05 PM by Bojan S
Hi Gareth,
Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue?
Let us know if the issue persists.
Thank you.
Jan 22, 2020 02:23:03 PM by Bojan S
I apologize for the inconvenience this caused, Gareth and Fil.
I've escalated your account information to our support team. One of our agents will reach out to you directly to assist you with completing your application forms.
Thank you!
Jan 22, 2020 08:56:28 AM by Serene H
Jan 22, 2020 09:39:26 AM by Bojan S
Hi Serene,
I checked this for you and it looks like your Country was already updated to Singapore. Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue?
Let us know if the issue persists.
Thank you.
Jan 22, 2020 07:08:53 PM by Serene H
Jan 22, 2020 09:40:23 AM by Jacob G
I have the same problem during registration. I cannot change my country from Mexico to USA.
Looking forward for your help
Jan 22, 2020 10:31:19 AM by Bojan S
Hi Jacob,
Your Country was updated to the US as per your request. Thank you for reaching out to us!