Can you "reply" to no feedback given on profile?

[vaishaliprasad]

Hi There,

I'm fairly new to the platform and recently had a "new" experience. I had a client that kept going MIA while only providing bits and pieces of data needed for analysis (did about 3 hours of work with what I had). Having not recieved any responses from my messages in over a month, it was advised by UpWork I close the contract as it can negatively impact my JSS. So I went ahead and sent a note to the client letting them know that since I hadn't heard from them in over a month, I am closing the contract. And to please re-open when he had more time. Then I closed the contract. A few minutes later I reieved a reply apologizing profusely and that they had become quite busy and they'd re-open when they had time. So we left on good terms.

However, now I have a job on my profile that shows no feedback given. Is there a way I can reply to that to say it was mutually agreed to close and move forward when the client had more time to spend? I am worried this will turn off other clients.

Thanks!

[petra_r · Accepted solution]

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Vaishali P wrote:

Having not recieved any responses from my messages in over a month, it was advised by UpWork I close the contract as it can negatively impact my JSS.

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As money was paid, it would have had no effect on your JSS anyway.

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Vaishali P wrote:

However, now I have a job on my profile that shows no feedback given. Is there a way I can reply to that to say it was mutually agreed to close and move forward when the client had more time to spend? I am worried this will turn off other clients.

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It doesn't. Don't worry about it and there is no way and no need to add anything.

[vaishaliprasad]

Thank you!