Hi everyone, I just want to ask if there's anyone here who manages their client's account on Upwork to check their employees timelogs? I am recently entrusted with that task, my client already added my upwork as one of the person that can manage her account, however, I don't see anything on my end, I can only see "upgrade" but when I click it, it doesn't link to anything. I'm not sure how to do this. Thank you!
Hi April Joy,
We'll have one of our agents reach out to you via a support ticket to assist you and your client with applying appropriate permissions for your account.
Thank you for reaching out to us.