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olha_holovko
Community Member

Client cannot leave feedback

Hi there!

 

Client got an error while saving feedback. The feedback was not saved. Now the client cannot add it. I can not enable the client to edit it as the feedback was not saved.

Could Upwork enable the client to leave feedback or add the text from a client?

 

What client wrote about this problem:

 

**Edited for Community Guidelines**

2 REPLIES 2
g_vasilevski
Retired Team Member
Retired Team Member

Hi Olha,

 

When a contract is closed you and your client will have 14 days to provide feedback for each other. Also, I would like to clarify that your client feedback will be hidden from you until you provide feedback as well or 14 days have passed. 

I checked the contract and can confirm that you still haven't provided feedback for your client. Please go to My Jobs > All Contracts > open the contract > Terms & Settings > click the button Give Feedback. Thank you.

~ Goran
Upwork

Could you check whether the feedback that my client left to me is saved?
Thank you!

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