Client has asked for my email address inorder for them to send me a project brief and assets

[mattyturn95]

Hi Everyone,

I need to know if me providing my client with my email address for them to add me to a 3rd party technology is a violation of Upworks terms and conditions?

basically, they need to send me large files of media and text files that are simply too large for Upwork Chat? as well as give me authorization to access a 3rd party plugin that they use.

Will I be banned from Upwork if I have given them my professional email address?

[nyonomega0]

If there is a contract in place: YES

If there is no contract in place: NO

[AndreaG]

Hi Matthew,

As an exception, you can share your email address if needed to gain access to a system for the purposes of scoping a project, such as a code repository or ad analytics account. Learn more about this here.