Client received a receipt for 1 hr while I worked for 40 hrs.

[hamza_ayaz]

Hello there, everyone.

I have been working with a client for over a month now and worked for 200+ hrs with her. There hasn’t been any problem till now.

I worked for 40 hrs last week (28 Sept to 4 Sept) but my client received a receipt for only 1 hour even though the time logged on my account is 40 hrs.

What is the issue and how do I go about it?
Thank you.


Regards,
Hamza.

[JoanneP]

Hi Muhammad,

Could you please confirm the contract ID so I can look into this further for you? Thanks.

[hamza_ayaz]

Sure.

Here’s the contract ID: 24869883

[g_vasilevski · Accepted solution]

Hi Muhammad,

I checked your contract and can confirm that your client is charged for the 40 hours you`ve worked, this is also reflected on your client reports. Thank you.