Clients account paused by Upwork

[ambernease]

Upwork paused my client's account.  He would like someone to contact him to help him get this resolved.  Can you tell me how he should proceed?

[AveryO]

Hi Amber, 

It sounds like you're referring to the client for Contract ID# 28686600. I can see that you were able to file a support ticket through the chat support bot. A Customer Support Team member will reach out to you once they get to your ticket in their queue.