Feb 6, 2023 04:34:38 AM Edited Feb 20, 2023 09:27:40 PM by Andrea G
Hi everyone,
I'm curious if anyone could let me know why some tasks required only 1 connect, but many tasks required 6 connects.
Thank you,
Apinia
Solved! Go to Solution.
Feb 20, 2023 10:04:01 PM Edited May 3, 2024 08:18:21 PM by Andrea G
Hi all,
As a freelancer or agency, you'll use Connects to Submit Proposals and let clients know you're interested in their project. You receive ten free Connects every month at the beginning of your billing cycle and bonuses for some interviews you win. We will send you a notification in Upwork (notification bell) and an email when you earn free Connects. For more information on how this works, check out our guide here.
This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation on this new thread.
Thank you!
Apr 2, 2024 07:23:27 AM by Dawood Patras M
To get free connects on Upwork:
Apr 2, 2024 07:51:37 AM by Pradeep H
Hi Tahir,
Apr 3, 2024 04:23:28 PM by Bilal W
Apr 5, 2024 09:43:49 AM by Evgenia E
Hi, It's a new month and I haven't got any free connects. But your Support page states:
Each month, freelancers receive free Connects to help reach out to more clients."
https://support.upwork.com/hc/en-us/articles/211062898-Understanding-and-Using-Connects
Please advise.
Evgenia
Apr 5, 2024 10:37:14 AM by Pradeep H
Hi Evgenia,
Thank you for your message. It can take up to 24-48 hours for the free Connects to get credited to your Upwork account from the start of your billing cycle. Feel free to reach us if you do not receive them after 48 hours.
- Pradeep
Apr 5, 2024 11:46:16 AM by Evgenia E
Thank you for your reply. Doesn't billing cycle start at the 1st of each month?
Apr 5, 2024 03:36:09 PM by Darci I
I recently created an agency profile and it has 0 connects. Since this is connected to my personal profile, my badges, etc. are going to that account. How can I get connects for the agency profile?
Apr 5, 2024 04:03:45 PM Edited Apr 5, 2024 04:06:03 PM by Shipon K
To acquire connects for your agency profile, you can purchase them directly within your agency settings on Upwork. Alternatively, reach out to Upwork support to inquire about transferring connects from your personal profile to your agency. In the meantime, optimize your agency profile to attract clients while awaiting connect acquisition.
Apr 9, 2024 12:55:35 AM by Milos V
Hi Gadar, you can buy connects with your Upwork balance or Paypal.
Apr 9, 2024 01:49:15 AM by Joanne P
Hi Gadar Mohamed,
I want to confirm what Milos has shared with you. Yes, you can use PayPal or your Upwork balance to purchase Connects. To learn more about the process, please check out the following here articles:
Understanding and Using Connects
Please let us know if you have other questions or need any assistance; we're here to help!
Apr 9, 2024 05:12:15 PM by Oladeji I
Hello everyone, my client account was suspended. What should my client do?
My bid connect too was not refunded. what do i do to get my connect refunded?
Anyone with similar experience?
Kindly share your thoughts.
Thanks.
Apr 9, 2024 07:07:03 PM by Arjay M
Hi Oladeji,
I took a closer look at your profile and can't find any active contracts yet. However, upon checking your archived proposals page, I see you have withdrawn one proposal. Also, you've been outbid to boost your proposal, and the Connects used were refunded. You may validate this by visiting your Connects History page.
Please be aware that we only return Connects when a client closes their job without hiring or we find a job post has violated our Terms of Service. Withdrawn proposals are not included. You can find more information here.
Apr 10, 2024 07:19:22 AM by Oladeji I
Thank you ArjayM for your prompt response
Please i would like to find out why it has been hard so secure my first job even after boosting each job by bidding high. Please i would really appreciate your enlightment.
Regards.
Apr 10, 2024 03:49:04 AM by Cecil I
Hi Upwork,
I bought a connect with you to apply but it keeps on recurring every month? How do I know my charges and why does it keep on reccurring every month?
Apr 10, 2024 06:33:08 AM by Joanne P
Hi Cecil,
I checked your account and saw that you were not subscribed to a membership plan. You can check your subscription here and you can view your Connects History here.
We like to help freelancers succeed on Upwork and one way is by occasionally rewarding free Connects. While we can’t share all the details of when Connects are given out (we don’t want dishonest people to “game” the system), here’s what we can share:
To learn more about Connects, please check this help article.
Apr 11, 2024 06:09:05 AM by Fabio B
Hello,
I'm trying to buy Connects, however on the page it says "Once your profile has been approved you can buy Connects on this page."
I created my profile a few days ago and filled out the profile page in detail. However I don't see a "Submit Profile" button or anything else. How can I see if the profile is in review or if I have to submit anything?
Thank you
Apr 11, 2024 07:44:20 AM by Pradeep H
Hi Fabio,
I checked your account and I see that you freelancer account is assigned as an Exclusive agency member. As an exclusive member of the agency, you can only use your agency membership plan. Exclusive agency members can only work on contracts under their agency and you will be unable to purchase or buy Connects on your freelancer profile. For more information please check out this help article.
- Pradeep
Apr 11, 2024 07:06:48 AM by Raj B
Is there is facility of lending connects to other freelancer in upwork?
Apr 11, 2024 09:11:05 AM by Pradeep H
Hi Raj,
Thank you for your message. Connects are non-transferable, and there is no option or feature to transfer them.
- Pradeep
Apr 13, 2024 08:43:19 PM by Hamza T
I have a question about connects. I submitted proposals that went unanswered/viewed for several weeks. Will i get back connects I used for such proposals? Should I withdraw the proposal?
User | Count |
---|---|
635 | |
552 | |
389 | |
363 | |
263 |