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Credit not refunded back even after not receiving connects.

Few days back I tried to purchase 60 connects and enterd my bank details at the same moment the amount has deducted from my bank account and I recived the confirmation from bank account, but I didn't received connects. I talked to the upwork community and they ask me to wait 4 to 5 working days as it may take few working days to transfer the money back to the account. Its now almost 7th day and I havent recived money neither the connects.


Hi Qazi,


Thank you for reaching out to us. I shared your report with the team handling your case. One of our team members will follow up on your support ticket as soon as possible to assist you further. 


~ Nikola
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