Desktop App JavaScript Error (MacOS)

[04b2ac21]

Hi,

When I launch the desktop app I get an error page saying "A JavaScript error occurred in the main process" and I can't use the app at all. As only option to track time properly is the desktop app this situation hurts my workflow. When a job requires time tracking I have to manually log and enter my work times.

I was struggling with this error a year ago when I first started my freelance career. Back then I have created a ticket about it and It did not get solved. I have sent logs, screenshots, screen recording, etc. as requested. The ticket lasted more than a month with continuous replies back and forth.

I have included the error screen in the attached files.

If anybody faced this error please feel free to respond.

-Furkan

[NikolaS]

Hi Furkan,

I shared your report with our team and one of our agents already reached out to you directly via a support ticket to assist you further. You can access your ticket on this page.